Junior Retention Specialist

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Junior Retention Specialist

At Biocol Labs we're looking for a Junior Retention Specialist to join our team.

Full-time · Lisbon

Summary

We are a Portuguese startup in the natural supplements industry looking for a hands-on Junior Retention to join our dynamic team and drive our customer retention efforts.

We are a healthcare company focused on making chemicals redundant through nature and science.

What you'll be doing:

  • Implement a strategy to reduce churn and increase customer retention

  • Implement targeted retention campaigns

  • Collaborate with marketing, product, and customer service teams to enhance the customer experience

Why work with us:

  • Work closely with the founders

  • Develop valuable retention and customer care skills in a startup environment

  • Hybrid - Mondays & Fridays WFH

  • Birthday off - So you can enjoy your day as you wish

  • Start-up environment - Opportunity to grow in a fast-paced environment

Apply for the job

Do you want to join our team as our new Junior Retention Specialist? Then we'd love to hear about you!